Ask in your own words
Describe the task, whether you need to create a record, find a page or understand a process.
Inbuilt help · Ask Stratal
Ask Stratal. Get work moving.
Ask a day-to-day question in plain language. Ask Stratal can help you find guidance, open the right page and create supported records directly in the chat.
Available inside the Stratal portal, running in Stratal's own environment.
ASK STRATALILLUSTRATIVE EXAMPLE
YOUR QUESTION
“How do I add an employee?”
GO TO THE RIGHT PAGEEmployee Directory
Open the workspace for employee records.
A direct page link is available when the task belongs in a workspace.
How it works
From a question to action.
Describe what you need. Ask Stratal helps you complete supported record creation in chat or takes you directly to the right Stratal workspace.
Take the next step
Create a supported record in chat, or follow a direct link to the relevant page.
Keep work connected
Continue in Stratal with the access and modules assigned to your account.
New · In-chat record creation
Create records without leaving the conversation.
Ask Stratal can do more than show you where to go. For supported record types, it can create a new record directly from the chat, helping you move from a request to completed work with fewer steps.
When a task calls for a dedicated workspace, Ask Stratal can take you straight to the relevant page. What you can create or open depends on your organisation's enabled features and your account access.
See it in a demonstration →
ASK STRATALILLUSTRATIVE EXAMPLE
Create supported records in the conversation
Questions people actually ask
Start with the job, not the menu.
Use a short request or a fuller question. Ask Stratal can help you create a supported record, find an action or page, or get relevant guidance.
“Create a new record”
For supported record types, Ask Stratal can create it in the conversation when your account allows it.
“Add an employee”
Get a direct route to the employee action when your role allows it.
“Where are jobs and work orders?”
Open the matching page instead of searching through several menus.
“How do I upload evidence?”
See a relevant action or guide, then continue in the correct workspace.
These examples illustrate different tasks. Available in-chat record types, actions and links depend on your organisation's enabled features and your account access.
How it fits into Stratal
One conversation. Practical ways forward.
Stratal brings many operational workspaces together. Ask Stratal helps you take the next step when you know the task but do not know where to begin.
- In-chat creation: create supported record types directly in the conversation.
- Direct routes: a matching answer can include a link to the action or page, such as Add Employee or Employee Directory.
- Relevant guidance: where a guide applies, Ask Stratal can point you towards the available help material.
- Normal access still applies: the pages and actions suggested depend on your permissions and the modules your organisation uses.
Ask Stratal runs inside Stratal's own environment, helping you complete supported tasks in chat and continue in the right workspace when needed.
Common questions
What to expect from Ask Stratal.
Where do I use Ask Stratal?
Ask Stratal is available inside the signed-in Stratal portal. This website page explains the feature; the assistant itself is part of the working system.
Can Ask Stratal create records in the chat?
Yes. For supported record types, Ask Stratal can create a new record directly in the conversation, subject to your account access. Other tasks can open in the appropriate Stratal workspace through a direct link.
Will everyone receive the same links?
No. Relevant suggestions depend on the pages, actions and guidance available to your account and on the modules enabled for your organisation.
What if it cannot find the right answer?
Ask for the page, button or task in more detail. If there is no verified match, Ask Stratal can ask for clarification or point to related Stratal guidance when available.